12- Steps Of Operational Recovery

Step One: Acknowledging The Issues And Their Impact

"We recognized that our current business practices were unsustainable and causing widespread issues, affecting not just our bottom line, but our employees, customers, and broader stakeholders. We committed to honestly evaluating our operations and embracing change for long-term viability."

Step Two: Embracing Collective Wisdom and Higher Purpose

"We recognized that our organization's renewal and future success lie in the collective intelligence and shared commitment of our people, guided by a purpose greater than profit alone. We opened ourselves to new ideas, collaborative problem-solving, and a mission-driven approach to business transformation."

Step Three: Committing to Transformative Change and External Perspective

"We made a firm decision to embrace transformative change, acknowledging that our proximity to problems often blinds us to solutions. We committed to overcoming collective ego, seeking external perspectives, and fostering a culture of openness and continuous improvement to drive our organization forward."

Step Four: Conducting a Fearless and Searching Inventory

"We commit to conducting a thorough, honest, and potentially uncomfortable examination of our entire organization, from our treatment methods to our corporate culture, recognizing that this process, while challenging, is essential for true growth and alignment with our mission of healing and recovery."

Step Five: Transparent Accountability - "Admitting Our Truths"

"We commit to honestly acknowledging our shortcomings, mistakes, and areas for improvement to ourselves, our staff, our industry peers, and most importantly, our patients. We recognize that this level of transparency, while challenging, is crucial for our growth, credibility, and the fulfillment of our mission to facilitate healing and recovery."

Step Six: "Readiness for Organizational Transformation"

"We acknowledge our organizational shortcomings and commit to a proactive, comprehensive approach to improvement, transforming our facility's culture, operations, and service delivery to better serve our patients and fulfill our mission."

Step Seven: "Humbly Seeking Improvement Through Collaboration and Community Engagement"

"We recognize that true growth and improvement require humility and a willingness to seek help from various sources. We commit to creating a culture of openness, collaboration, and community engagement to enhance our program and expand our impact."

Step Eight: "Strategic Improvement Planning and Prioritization"

"We commit to a systematic approach of identifying, prioritizing, and addressing areas for improvement and growth. We will create a comprehensive plan that balances immediate needs with long-term goals, fostering a culture of continuous evolution and empowerment."

Step Nine: "Relationship Restoration and Organizational Renewal"

"We commit to actively improving and restoring relationships with all stakeholders, particularly our alumni and staff. We will focus on creating a culture of continuous improvement, strong team dynamics, and mission alignment, recognizing that our ability to make amends and grow is reflected in the quality of our service and the strength of our connections."

Step Ten: "Continuous Organizational Self-Reflection and Adaptation"

"We commit to ongoing, systematic self-evaluation of our organization at all levels, ensuring constant alignment with our mission, values, and the evolving needs of those we serve. We pledge to promptly acknowledge and address any deviations or shortcomings, fostering a culture of transparency, accountability, and continuous improvement."

Step Eleven: "Cultivating Spiritual Centeredness and Mission Alignment"

"We commit to maintaining a strong spiritual foundation and unwavering focus on our core mission, recognizing that our effectiveness stems from a higher purpose. We will actively seek to deepen our connection with this purpose, our staff, our patients, and the broader recovery community, ensuring that all our actions align with our founding principles and the greater good."

Step Twelve: "Organizational Awakening and Service Leadership"

"Having undergone a comprehensive transformation through the previous steps, we now commit to embodying and sharing our renewed organizational health and purpose. We will actively spread our message of change, growth, and hope to those we serve and to other providers in the field, recognizing that our own journey of improvement empowers us to be beacons of positive change in the broader recovery community."